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GENERAL TEMPLATE — NOT LEGAL ADVICE. Must be reviewed by a qualified UK solicitor before publishing.

Accessibility Statement

Operator: [TODO: company name] (company number [TODO: company number], registered office [TODO: registered address], VAT number [TODO: VAT number]). Contact: [TODO: contact email].

Our commitment

We want everyone to be able to use the Bejka website and app. Our target is WCAG 2.2 Level AA. This also supports our duties under the Equality Act 2010 to make reasonable adjustments.

Status

This site is [TODO: fully / partially / not] conformant with WCAG 2.2 AA. Last tested: [TODO: date] by [TODO: internal / third-party auditor] using [TODO: method, e.g. automated tools plus manual keyboard and screen-reader testing].

Known issues

Issue	WCAG criterion	Planned fix date
[TODO e.g. some images missing alt text]	1.1.1	[TODO]
[TODO e.g. video lacks captions]	1.2.2	[TODO]
[TODO]	[TODO]	[TODO]

What we do

Text alternatives, keyboard navigation, visible focus, sufficient contrast (4.5:1 text, 3:1 UI), captions, resizable text, accessible forms and error messages, minimum target size (2.5.8), no reliance on drag (2.5.7), accessible authentication (3.3.8), consistent help (3.2.6).

Feedback and alternative formats

Contact [TODO: contact email] / [TODO: phone]. We aim to reply within [TODO: 5] working days. We can provide information in alternative formats and help you order or cancel by other means.

Complaints

See our Complaints and ADR page. You may also contact the Equality Advisory and Support Service (EASS): equalityadvisoryservice.com.

Other policies: Terms of service · Refund & deposit terms · Subscription & cancellation terms · Privacy notice · Cookie policy · Complaints & ADR · Accessibility statement · Supplement label information